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Currently in User Administration, the downloadable version of the users does not include their names or email addresses if available. Our workaround has been to copy and paste the portal view and place into a spreadsheet which has formatting headaches and is extremely slow. We currently have a provider with over 1600 users, so that is a lot of scrolling to copy and paste. Also the providers have different user information according to their launch type and so we don't always get a full name or email address - liquid logic is one example of this where the 'id' username only contains part of their name but we can marry that up with internal training records.
User story
As a system administrator
I would like to see the user's name and email address in the user export CSV
So I don't have to manually input name and email address into the spreadsheet when reviewing users
| As a | Tester, trainer or change manager |
| I would like | to download an actionable user report including names |
| So that | I can analyse user uptake and target lapsed users to re-engage them |
| User contact | Kerry Cyster or Sandra Taylor |
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Other information
The information needed, where available, is first name, surname, email address, User Id, role description (ie. clinical user), date registered and date of last access where dates are in dd-mmm-yy format. This is a supplementary report request (not a replacement). |
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@Guest just looking into this for you. I've pulled off a test CSV export and can see email address is included in the file:
ODS code is associated with the organisation that the user belongs to, so that would be found in tenant admin, not user admin.
In that case, does this request just become 'ensure first name and surname show in the users CSV'?
Please also include this https://interweave-portal.ideas.aha.io/ideas/P-I-239 The count of user logins. Many thanks
Also would like to include ODS (for GP and PharmOutcomes tenancies)