Interweave Portal - Ideas

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Status Will not implement
Created by Toby Page
Created on Apr 27, 2022

RELATED IDEAS

Print functionality in document panel

Provide a button to print documents. Currently it's not possible either from the browser print option or context-menu in the document frame (the document content isn't included) - See attached example.

Care Portal - D...
Care Portal - Documents.pdf
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Care Portal - Documents.pdf
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  • Admin
    Ian Clucas
    Reply
    |     Oct 25, 2022

    Hi Toby, here is the response from IG:

    We cannot enable the print function as this would mean that a copy of record would persist and if printed we then encounter challenges regarding who the Data Controller is.

  • Admin
    Ian Clucas
    Reply
    |     Oct 25, 2022

    I'm told that printing was disabled due to IG, I've asked for clarification

  • Toby Page
    Reply
    |     Jul 25, 2022

    The document view functionality doesn't allow you to open the document in an external PDF viewer so you can't print this way. As the attached, the embedded viewer doesn't print the content either...


    thanks

  • Admin
    Ian Clucas
    Reply
    |     Apr 27, 2022

    hi Toby, I imagine this should simply be a button on the pdf viewer, would users also want the ability to download as well?

    Either way, I'll just need to check there's no IG implications