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Currently whether there is an error logging into the tenant admins or you have gotten the password/username wrong you are greeted with a generic "An error has occurred" this is not user friendly and has led to some confusion around a potential Firebase error.
Differentiating between a login error with a "Please check your credentials" and a technical error "A technical error has occurred - contact Interweave support" would help diagnose the problem further and allow users to understand what is going on.
| As a | End user of the platform |
| I would like | to understand what type of error I have. |
| So that | I can reset my password or contact support. |
| User contact | Kris.weavill@nhs.net |
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Other information
Most other clinical systems will say if there is a credential error or technical error. Why is Interweave different? |
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