Interweave Portal - Ideas
This portal provides an open platform for user feedback and product change requests. Anyone can add an idea and remain as a Guest, but please consider signing up so that others can see who has created the ideas!
Note: this is a public facing web portal, any text here can be viewed by anyone over the internet, so please consider carefully the content you wish to share and please do not post anything of a sensitive nature.
hi, I've asked Sarah to get in touch, hopefully local comms would have informed the user in advance but nothing wrong with belt and braces!
hi, yes this is better but I still think it can be improved. Do you have UX lead there who can support? I think we need to plain English this e.g. YHCR and interweave may not mean anything to people. Maybe it could read:
Dear x,
As requested you have now been set up with an account to access the Yorkshire and Humber Shared Care Record (using the Interweave portal). You now need to create a password using the following link ----
If the link has expired....
When you are ready to access the portal please use the following link ----- Don't forget to save this email or the link ready for next time you need access.
...
Hi Cath, please see attached, would this suffice?